At HOPE JOY Collective, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we collect, how we use it, and your choices regarding your personal information.

1. Information We Collect

We collect several types of information to provide and improve our services. This includes:

• Personal Information: When you sign up for updates or contact us, we may collect your name, email address, and other contact information.

• Website Usage Data: Using Wix Studio’s built-in tools, we collect information about visitor activity, including IP address, device characteristics, browser type, and interactions with our website.

• TWIPLA Analytics: We use TWIPLA, a website analytics service, to gather data on website traffic and behavior patterns for optimizing user experience. TWIPLA collects non-identifiable information such as device characteristics, visit duration, page views, and other statistically relevant behavior. This data is used solely for statistical purposes, without identifying individual users or tracking specific activity. No cookies are used in this process, and certain data may not be collected depending on your location and our technical settings.

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2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and improve our website and services

• To communicate with you about updates, promotions, and relevant information

• To analyze visitor activity through TWIPLA for website optimization and better user experience

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3. Sharing and Disclosure of Information

We do not sell or share personal information with third parties, except as necessary to operate our website and comply with legal requirements. Data collected by TWIPLA remains anonymous and is only used to enhance our website performance.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information about browsing behavior. However, TWIPLA analytics does not use cookies to collect data. You can manage cookie settings in your browser preferences.

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5. Data Retention and Security

We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. We employ appropriate security measures to protect your data from unauthorized access.

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6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at hopejoycollective@gmail.com.

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7. Changes to this Privacy Policy

We may update our Privacy Policy to reflect changes to our practices. Please review this page periodically for the latest information on our privacy practices.